Job Description

Day-to-Day:

The Operations Project Manager provides enterprise-level leadership for large, complex, and high-impact initiatives across academic, research, and healthcare environments. This role leads strategic programs and portfolios within the Enterprise Project Management Office (ePMO), ensuring alignment with system-wide priorities, consistent governance, effective resource utilization, and successful outcomes. The position partners closely with executive, clinical, operational, and IT leaders; mentors other project managers; drives change management and process improvement; and serves as a key liaison between executive sponsors and delivery teams .

• Serves as the primary lead for strategic and complex programs consisting of multiple interrelated projects with significant system-wide impact and visibility.
• Leads multi-disciplinary teams across departments and campuses, including executives, clinical, operational, and Information Solutions stakeholders.
• Provides mentorship and indirect leadership to Project Managers I–III, including oversight of project planning quality, risk mitigation strategies, and documentation standards.
• Develops and leads portfolio-level tracking, metrics, and reporting frameworks; identifies cross-project dependencies and enterprise-wide risks.
• Translates strategic goals into actionable project charters, scope documents, and implementation plans; aligns execution with organizational objectives.
• Ensures high-level stakeholder engagement and satisfaction throughout the project lifecycle.
• Anticipates organizational or system changes and adjusts program strategies to maintain alignment with evolving goals.
• Leads change management planning and communication efforts across impacted stakeholder groups.
• Engages in enterprise-level process improvement efforts and supports continuous advancement of the ePMO’s methodology and tools.
• Identifies and implements enterprise-wide best practices in project governance, compliance, and performance measurement.
• Escalates critical issues and barriers to executive leadership with recommended resolutions.
• Acts as a liaison between executive sponsors and project teams to ensure transparent communication, accountability, and performance.
• Supports strategic planning and alignment of departmental initiatives with capital planning and system-wide initiatives.

Must Haves:

• Bachelor’s degree in business, healthcare administration, project management, or related field strongly preferred or seven (7) years of progressive project management experience, with at least three (3) years leading enterprise-level projects or programs.
• Minimum three (3) years’ experience mentoring or leading other project managers or cross-functional teams. Demonstrated success leading projects with enterprise-wide scope. Experience working in or with a formal Project Management Office (PMO).
• Exceptional written, verbal, and presentation communication skills, including experience delivering to executives and boards.
• Proven ability to lead change, drive strategy execution, and influence cross functional stakeholders at all levels. Proficient in ServiceNow, Smartsheet, SharePoint, Microsoft 365, and project portfolio management (PPM) tools.
• PMP (Project Management Professional), PgMP, PfMP, PMI-PMOCP, or Lean Six Sigma certification preferred.
• Ability to assess and manage risk, dependencies, and competing priorities across large-scale initiatives.
• Strong analytical and critical thinking skills; ability to apply data-driven decision making

Plusses:

• PMP (Project Management Professional), PgMP, PfMP, PMI-PMOCP, or Lean Six Sigma certification preferred.
• Proficient in ServiceNow, Smartsheet, SharePoint, Microsoft 365, and project portfolio management (PPM) tools.

Compensation:

$65.00/hr to $73.00/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

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