Job Description

Target Range:

$25.00/Hr. - $26.00/Hr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 12.5%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Support Consumer Portfolio Management functions by managing a portfolio of SFR loans using a risk-based approach. Seeking a detail-oriented and customer-focused professional to join our Consumer Portfolio Management team. In this role, you will be responsible for conducting thorough insurance claim analysis review, PMI/Impound removal analysis, mortgage escrow research, transactional processing, title transfers, client outreach, holdback/pledge asset risk review, cross-collateral release risk review, loan reviews, analyzing borrower financials, and managing key servicing tasks

Execute consumer portfolio monitoring policies that align with our risk culture and ensure portfolio safety. If you have strong mortgage analysis skills, a collaborative mindset, and thrive in a fast-paced environment, we’d love to hear from you.

Responsibilities:

• Conduct comprehensive loan reviews, collection of financial statements, financial statement spreading and the financial analysis of borrowers
• Routine monitoring of consumer portfolio tasks in Salesforce
• Servicing borrower inquires and facilitating the gathering of essential portfolio data is essential
• Assist in the development and execution of monitoring policies and procedures to manage credit risk effectively and efficiently
• Escrow management: Handling the management of escrow accounts for taxes and insurance
• Inquiry resolution: Answering customer questions about their loan details, balances, and processes
• Gather necessary documentation and evidence by claimants, contacting third parties like contractors or claim adjusters
• Understand the culture and risk tolerance as outlined by senior management and the Board, and proactively identify and mitigate potential threats against the safety and soundness of the loan portfolio

Qualifications:

• Bachelor's degree
• 1+ years of mortgage experience in monitoring and structuring consumer transactions
• Knowledge of consumer mortgage framework, and basic legal documentation principles
• Strong mortgage analysis skills
• Strong customer service, communication, organizational, and problem-solving skills are essential.
• Ability to use core Microsoft Office programs and applications such as word and excel with ease
• Ability to work in a team environment
• Ability to stay organized and effectively manage multiple priorities in a fast-paced environment

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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