Job Description

Position Summary

Are you a top-tier technician? We are looking for high energy individuals like you with the ability to contribute to our team (think: more efficient ways to accomplish the job, build our business etc.). Our mission is " To deliver simplicity and peace of mind to the home owner.” As a Technician teammate you will be the face of our team! In this role individuals who are outgoing, efficient, communicate well, and are focused on customer success will thrive.

Essential Duties and Responsibilities

Skill

• Proven experience working on plumbing installs, repairs, and maintenance.
• Ability to identify preventative maintenance to help customers save from possible more expensive emergency repairs in the future.
• Valid driver's license.

Customer Experience

• Friendly report with in-home customer work.
• Final mile service with customers to ensure 360 satisfactions of their experience with us.

Operational Excellence

• Organized and clean worksite and truck.

What Our Ideal Candidate Looks Like

• Highly motivated : You are looking to grow your career, you like to take on challenges and you can provide feedback on what you need/do to be as efficient as possible.
• Attitude is Everything : What makes a job suck? Terrible bosses and crummy co-workers. Our team is the reason we come to work every day, so we require teammates who bring the same positive attitude our team brings to work each day. OUR TEAM HAS THE FINAL SAY on who is hired or not , so impress them not the boss.
• High Performer : We deliver high value customer satisfaction. This means we need our team to consist of high value teammates who drive this customer experience. Teammates who are organized, efficient, and friendly will thrive with us.

Why Join Us

Joining us means stepping into a role where growth is encouraged, your contributions are valued, and working alongside a high-energy professional who share your drive for success.

Our sole mission is " To deliver simplicity and peace of mind to the home owner” , Every day, we live this out by transforming complex problems into straight forward solutions, ensuring our customers feel secure and supported in their homes.

If you're passionate about making a real difference, this is your chance to be part of something bigger, where your skills directly contribute to building trust and lasting relationships.

What sets us apart is our unbreakable team culture, rooted in team values that guide everything we do:

• Know when to raise your hand : We encourage open communication and proactive problem- solving—your ideas matter, and we're here to listen and act.
• Be willing to share our knowledge : collaboration is key; we thrive by mentoring each other and fostering continuous learning to elevate the entire team.
• Take ownership in our work : We are damn good at delivering quality, we believe this is rooted in the autonomy to own your projects, you drive efficiency and excellence from start to finish.
• Has each other's back : We're in this together, supporting one another through challenges creates a positive and reliable environment where everyone succeeds.
• Confidence in our team's ability : We believe in our collective mastery of our vocation, empowering you to perform at your best with the backing of skilled, dedicated colleagues.
• Do the right thing! : Integrity is non-negotiable; we prioritize ethical decisions that benefit our customers, team, and community.

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